Erin Smith is a Lead Product Owner at Louisiana Blue, where they translate strategy into prioritized backlogs and guide cross-functional teams toward delivering measurable business value. With extensive experience as a Senior Scrum Master at Blue Cross and Blue Shield of Louisiana, Erin facilitated project delivery and promoted Agile practices across teams. Previously, they held positions such as Senior Learning Specialist and Business System Analyst/Product Owner, developing training content and leading significant projects. Erin earned a Bachelor of Interdisciplinary Studies from Nicholls State University and is currently pursuing an Associate of Arts at Baton Rouge Community College.
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