Jim Caldwell

Jim Caldwell is an experienced professional in account management and client services, currently serving as a Renewal Specialist at BCC Software since October 2022. Previously, Caldwell worked at Window Book, Inc. as a Renewals Specialist, where a strategic communication workflow was developed for client engagements. With a robust background including roles at Maximizing Revenue Growth and Experian, Caldwell has demonstrated exceptional leadership in managing client data processing and achieving high customer satisfaction rates. Notable accomplishments include managing significant accounts at TV Data Technologies, bringing in over $7 million in revenue, and contributing to the American Red Cross as a Public Relations Intern. Jim Caldwell holds a Bachelor’s Degree in Communications from the State University of New York at Oswego.