Anna Hoffman has over two decades of experience in the travel and customer support industry, currently serving as CT Manager for Product Configuration at BCD Travel since January 2001. Throughout the career, Anna has held several roles, including Senior Lead Configuration Manager and Operations Team Leader, focusing on online booking tools, customer support, and team management. With expertise in troubleshooting and programming for Concur Travel and BCD TripSource Mobile App, Anna also emphasized group travel coordination as a Senior Travel Consultant. Earlier experience as a School-Age Lead Teacher at The Peanut Gallery Child Care highlights strong leadership and organizational skills. Anna holds degrees from Dallas College and Newman Smith High School.
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