Sofie Bernaert

Sofie Bernaert has extensive experience in the travel and tourism industry, currently serving as a Senior Operations Manager in the SAQ Department for BCD Travel since August 2005. In this role, Sofie provides leadership across multiple teams, including Customer Care, Expert Desk, and Workforce Management, while focusing on operational, contractual, and revenue improvements. Sofie's career also encompasses various managerial and analytical roles within BCD Travel and previous positions in other travel agencies, underscoring a strong background in travel consultancy and operational efficiency. Sofie holds a Bachelor's degree in Management, Tourism, and Recreation from Katholieke Hogeschool Mechelen, earned between 1997 and 2000. Additionally, Sofie currently works as a Flexi Horecamedewerker at J & M Catering since October 2019.