Megha S.

Megha S. serves as an ITSM Analyst at BC Financial Services Authority since November 2021, previously holding the role of Technical Support Representative. Prior experience includes managing various operations as a Post Office Manager for Canada Post at Shoppers Drug Mart, where responsibilities encompassed HR, customer service, finance, and training associates. Megha has also fulfilled the role of Front Store Supervisor, overseeing a team of 12+ employees, and ensuring compliance with health and safety standards. Additional experience as a Customer Service Manager at Walmart involved assisting customers and maintaining productivity. Prior to these positions, Megha worked as a Business Executive at Vasu Distributors, supporting financial processes and HR management. Educational qualifications include a Google IT Support Professional Certificate, an MBA from the New York Institute of Technology, and multiple degrees from Sardar Patel University in Business and Commerce.