Justin Kim is a seasoned service designer with a diverse background in customer-driven transformation. From 2012 to 2015, Justin worked at Engine Service Design, contributing to service design projects for leading brands in consumer electronics, airports, and health insurance. Currently serving as a Senior Strategic Service Designer at Boston Consulting Group since 2022, Justin focuses on identifying key challenges and crafting solutions to enhance customer experiences. With a Master's degree in Design in Critical Practice from Goldsmiths College and numerous awards, including a Red Dot Design Honourable Mention, Justin's expertise extends across various design disciplines.
Location
London, United Kingdom
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