Max Kalicka is a metrics-driven researcher currently working as a UX Research Manager at Boston Consulting Group (BCG), where they lead projects focused on pain point discovery, persona creation, and design strategy for new applications. Prior to this role, Max served as a Senior User Experience Researcher at Northwestern Mutual and a User Experience Researcher at Fannie Mae, where they developed expertise in qualitative and quantitative research. Max also has experience as a Relationship Manager at Talener and has worked at 10Pearls as a User Experience Researcher. They are pursuing a Bachelor's Degree in Geography at the University of Idaho and completing a UX Design Immersive program at General Assembly.
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