Sanjay Kumar is a Platform Manager at Boston Consulting Group (BCG), specializing in ServiceNow with over 8 years of experience. They have developed expertise in process design, development, and administration across various ServiceNow modules, including Customer Service Management and IT Service Management. Sanjay has previously held positions at Atos and Cognizant, contributing significantly as a Senior Infra Developer and ServiceNow Consultant. They hold a First Class degree from Modern Education Society's Nowrosjee Wadia College. Recognized as a ServiceNow Community Rising Star for 2024 and 2025, Sanjay is committed to delivering tailored solutions that meet customer needs.
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