Sandra Basheer currently serves as a Client Success Specialist at BCI, specializing in Microsoft 365 and cloud technology platforms. With a strong focus on enhancing user experiences, Sandra develops strategic plans, drives client adoption through training, and collaborates with cross-functional teams to meet client objectives. Previous experience includes roles as an Account Manager at Elantis Solutions Inc., where Sandra managed commercial enterprise accounts, and as a Customer Success Manager at SADA and Microsoft, driving product adoption and fostering relationships with senior change managers. Additionally, Sandra has experience as a Community Development Program Manager at Microsoft, focusing on partnerships to support digital transformation initiatives. Prior to entering the tech industry, Sandra worked as a Customer Service Specialist at Totem Appliance Service Ltd. Sandra holds a degree from The University of British Columbia.
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