Shane Dilling is a Senior Systems Administrator at BCLC, with a career spanning from July 2007 to the present. In this role, Shane specializes in the automation of Windows server deployments using Ansible across various platforms and networks, and provides advanced administration and technical support for BCLC's messaging infrastructure. Shane's experience also includes significant roles within BCLC involving Exchange 2010, SharePoint 2013, and Active Directory. Prior to BCLC, Shane worked as a System Support Technician at Global Relay, focusing on client provisioning and tier 2 technical support, and as a Technical Support Representative at Convergys, managing customer inquiries and complaints for the Road Runner Time Warner project. Shane holds a degree in Computer Systems: Operations & Management from Thompson Rivers University, obtained between 2001 and 2006.
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