Callaghan Mooney is an experienced Systems Engineer and Pre-Sales Solutions Engineer at BCS IS|IT since April 2021, specializing in advanced troubleshooting, project oversight, and the design of tailored IT solutions. Prior roles include Service Desk Customer Lead Technician, where responsibilities involved system administration and IT project management, as well as positions as a VoIP Technician and Desktop Technician focused on troubleshooting and technical support. Prior to the IT sector, Callaghan held various positions at Pick 'n Save from September 2015 to April 2021, including Center Store Lead, Meat Clerk, and Grocery Clerk, demonstrating strong supervisory and customer service skills. Callaghan holds an Associate's degree in Criminal Justice from Waukesha County Technical College, earned between 2018 and 2020.
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