Sandra Bailon has over 20 years of supervisory experience, excelling in hiring, training, and team management. They are currently the Lead of Collections, Quality & Training at BCU, where they develop training programs and support departmental goals. Previously, Sandra worked as a Senior Collections Specialist at BCU and served as an Office Manager in Consumer Financial Services from 2003 to 2017. Sandra holds degrees in Business Administration and Management, having completed their studies at the College of Lake County from 2017 to 2023.
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