Estee Swinton is an experienced Operations Support professional with a strong background in the telecommunications industry. Skilled in Incident Management, Service Delivery, and ITIL, they graduated from Hoerskool Vereeniging. Estee has held various roles at companies such as BT Global Services and Vodacom, and currently works at BCX as a Developer in IT System Analysis while leading Application Development and Support. They have a proven track record in managing services and ensuring compliance with Service-Level Agreements (SLA).
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