Natalie Singh

Natalie Singh has a diverse work experience in the field of service delivery management and technical roles. Natalie has worked at BCX since 2017, starting as an Ops Specialist Retail and progressing to the role of Team Lead - Service Delivery Manager. Their responsibilities include leading and managing a team, implementing ITIL principles, coordinating service integration, and developing service level agreements. Prior to BCX, they worked at Telkom from 2006 to 2017, where they held positions such as Technical Officer, Data Tester, and Specialist Project Coordinator. Natalie also has experience at Nashua Mobile as a Project Manager, Analyst, and Programmer, where they led projects, developed software solutions, and managed project budgets.

Natalie Singh obtained an Associate's Degree in Information Technology from Durban University of Technology from 2002 to 2005. Natalie also earned a Certificate in Network Operations from CFL OLF in 2012-2013. In addition, they completed their high school education at Ridge Park College from 1996 to 2001.

Recently, in 2020-2021, Natalie Singh obtained a Certificate in Project Management NQF5 from Ifundi. Natalie also holds additional certifications in Digital Literacy (IC3) from Certiport and ITIL V3 Foundation for IT Service Management from Hewlett-Packard, although the specific details of when these certifications were obtained are not provided.