Neil Claassen is an experienced professional currently serving as the Senior Manager of the Monitoring Centre of Excellence at BCX since February 2007, where responsibilities include driving automation and optimizing monitoring and management tools across the infrastructure. Prior roles at BCX include Senior Manager of Network Management Service and Infrastructure Performance Management teams, as well as Service Delivery Manager, focusing on managing client services and proactive reporting. Neil began a career in February 2002 at LANmetrix as a Bandwidth Management Analyst, specializing in network performance and bandwidth optimization. Neil holds a Management Development Program degree from Stellenbosch Business School.
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