Sheila Lopes

Sheila Lopes is an experienced Service Integration Manager at Business Connexion, overseeing IM system operations for BHP Billiton Mozal SARL Mozambique since May 2012. Responsibilities include coordinating a support team, representing the service desk in high-level meetings, and managing staff training. Before this role, Sheila served as an Information Manager at APOPO vzw, maintaining and analyzing mine action field data, and as a Senior Network Analyst at Accenture, supporting South Africa's National Treasury. Earlier experience includes an IT Coordinator and Helpdesk Manager position at Monsanto Company, providing comprehensive IT support across African sites. Sheila holds a degree in Information Management from the University of Johannesburg.