Simon Ditshego is an experienced professional with a diverse background in IT and account management, currently serving as a Senior Account Manager at BCX / Telkom since April 2018. In addition, Simon has held the role of Senior Service Integration Manager at BCX since February 2016, where responsibilities include client satisfaction management, risk management, and service delivery oversight. Previous experience includes IT Team Lead at Investec, focusing on human resource management and IT incident resolution, and Service Delivery Manager at Business Connexion, emphasizing financial management and client relationship maintenance. Simon began a career in network engineering, collecting extensive expertise in network management and customer support through various roles at organizations such as BCX, Internet Solutions, and Dimension Data Middle East and Africa.
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