Violet Khambule is a seasoned professional in service delivery and management with extensive experience in the telecommunications industry. As a Service Delivery Manager at BCX since March 2019, Violet oversees processes to ensure high-quality customer service while managing service level agreements (SLAs). Prior experience at Telkom from August 1997 to February 2019 included roles as Service Manager, Project Coordinator, and Technical Officer, where responsibilities encompassed managing service processes, coordinating project funding, and planning cable networks. Violet holds a Bachelor of Business Administration from MANCOSA, a BTECH in Management from Unisa, and multiple technical diplomas in Electrical Engineering.
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