Wayne Matthys is an accomplished ICT business leader with over 25 years of experience in customer success, operational excellence, and digital transformation across diverse sectors. Currently, Wayne serves as Portfolio Senior Manager: Service Delivery (Corporate Vertical, Gauteng) at BCX, overseeing a portfolio of more than 4,900 customer accounts and leading a team dedicated to service excellence. Prior to this role, Wayne held various positions, including Operations Director at Mawelane Construction and Senior Business Architect at BCX, where they focused on strategic planning and client relationship management. Wayne is currently pursuing multiple degrees in Business Administration and Management, Business/Commerce, Digital Business Management, and Customer Service Management.
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