Isaac K. serves as the Head of Product and Platform at BDR Solutions LLC since September 2024, following a tenure as a Senior Product Manager for Outreach and AI Chat at Loyal. Isaac's background includes leadership roles such as Vice President of Product Management at CommerceBear, where oversight extended to Product Management and Engineering teams, and prior positions at Zentail, SparkPost, OpenText, and Deloitte, emphasizing experience in product development and management across various sectors. An advocate for leveraging technology to enhance healthcare accessibility, efficiency, and consistency, Isaac is currently concentrating on the development of responsible Conversational AI for the healthcare industry. Isaac holds a Bachelor's degree in Logistics, Materials, and Supply Chain Management from the University of Maryland and an M.B.A. from the Jack Welch Management Institute.