Be Call Group, empresa española que presta soluciones globales a las necesidades de comunicación entre empresa y cliente.
Ofrecemos un servicio integral de outsourcing a través de la optimización de procesos de negocio (BPO) y gestión de Contact Center.

El personal cuenta con amplia experiencia en servicios de Contact Center para sectores Teleco, Fundraising, Utilities, Banca & Seguros y contamos con equipos presenciales de venta. 

Be Call Group cuenta con departamentos propios de tecnología, calidad, formación y presencia tanto nacional en Ávila, León, Valladolid, Albacete y Gijón e internacional, Marruecos, Perú y Colombia.

Be Call Group

Ana Raquel Presencio Vizán

This department oversees operational processes and sales coordination to enhance productivity and customer engagement.

Operations and Sales

This department oversees and coordinates projects to ensure they are delivered on time, within scope, and on budget.

Project Management

This department analyzes and manages data to inform business decisions and optimize performance.

Data Analytics

This department focuses on overseeing quality assurance and project management initiatives across various functions.

Quality and Project Management

This department manages administrative and support functions to ensure efficient business operations.

Back Office Operations

This department handles technical assistance, quality assurance, and troubleshooting for customer-related issues.

Be Call Group

Org chart

Teams

Operations and Sales

Project Management

Data Analytics

Quality and Project Management

Back Office Operations

Customer Support Services

Offices

Be Call Group

Org chart

Teams

Operations and Sales

Project Management

Data Analytics

Quality and Project Management

Back Office Operations

Customer Support Services

Offices

Related companies