Sven Klapper is an experienced Solution Consultant specializing in Microsoft Dynamics 365 Customer Engagement at BE-terna since July 2012, focusing on Dynamics 365 Sales, Marketing, Field Service, and Customer Service. Prior to this role, Sven served as a Business Consultant for Infor M3, where responsibilities included analyzing and improving business processes in Warehouse Management, Manufacturing, and Procurement. Sven's career began at GE Power as a Logistics Specialist and included a position at Brose Group as a Diplomant in ERP/SAP. Sven holds a degree in Industrial Engineering from Hochschule für Technik und Wirtschaft Dresden, obtained in 2011.
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