Carlo C.

Carlo C. has a work history dating back to 2015. Carlo began their career at Pace University as an IT Desktop System Specialist, where they provided Tier 2 technical support and service restoration for daily operations. Carlo delivered a wide range of IT support services, including PC, Mac, software, mobile device, and network support. Carlo worked at Pace University until January 2020.

From January 2020 to June 2021, Carlo worked at The Difference Card as a System Administrator. In this role, they were responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Carlo managed system infrastructure, including databases, testing computer equipment, firewalls, malware and other software and hardware. Carlo also installed and upgraded computer components and software, managed virtual servers, and integrated automation processes. Carlo troubleshooted hardware and software errors, provided documentation and technical specifications for new or upgraded IT infrastructure, and led desktop and helpdesk support efforts.

Carlo's most recent position is as an Information Technology Support Engineer at Beacon Platform, starting in June 2021. No specific details about this role were provided.

Carlo C. completed a Bachelor's degree in Information Technology from Pace University from the years 2014 to 2018. Carlo then pursued a Master's degree in Information Technology, specifically a Master of Technology - MTech, from Pace University from the years 2018 to 2020.