Hortense Dewavrin

Hortense Dewavrin is a seasoned professional in client success and business development with a robust background in strategizing and operational management across multiple industries. Currently serving as the Client Success Director at Beamy since February 2023, Hortense spearheads the Customer Success Program and oversees a client portfolio exceeding 1M€, focusing on maximizing platform value and achieving client objectives. Previously, positions as Customer Success Manager at TEHTRIS and Infobip involved defining customer success journey maps and driving growth through cross-selling and upselling initiatives. Hortense's early career included roles at Powerling, Mondelēz International, and various startups, where expertise in project management, brand promotion, and sales optimization was cultivated. Academic credentials include a Master's degree in International Marketing from SKEMA Business School and additional qualifications in international management and business administration.