Muhammad M. currently serves as Manager of Commercial & VIP Technical Support at Beanfield Metroconnect, a position held since August 2022. Previously, Muhammad held the role of Technical Support Manager at Cogeco Inc. from January 2021 to August 2022 and worked at Bell from August 2014 to January 2021 as Field Operations Manager, as well as from March 2013 to April 2014 as Field Service Specialist. Educational qualifications include a Business Analyst degree in Business Analysis from the University of Toronto (2019-2020), ITIL 4 certification in Information Technology from Global Knowledge Toronto (2018-2019), and a Bachelor of Engineering degree from the University of Wah (2008-2012). Throughout the career, Muhammad has demonstrated leadership in managing teams and supporting objectives within various technical support environments.
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