Troy Jensen is a Claims Director at Bear River Mutual, leveraging over 20 years of experience in operations management, team leadership, and process innovation to drive efficiencies and enhance customer experiences. Previously, as Regional Director at Kemper, Troy oversaw significant organizational growth and developed strategies that improved productivity by integrating technology and streamlining training processes. Troy's expertise includes change management, strategic problem-solving, and fostering employee engagement to achieve performance improvements. Currently, Troy is pursuing an Associate of Applied Science in Business from LDS Business College and a Bachelor of Science in Business Management from the University of Phoenix.
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