Daniel A Blackburn

Daniel A Blackburn has accumulated extensive experience in technical support and quality assurance across various industries. Currently serving as Tier II Support and Facilities Manager at BEAR Technologies since April 2017, Daniel has also held positions such as Helpdesk Manager and Helpdesk Engineer. Prior experience includes customer assistance at SELECTICITY as a Help Desk Support Specialist, tutoring at MyComputerCareer as a Flex Instructor, and quality assurance roles at companies like TotalTrax, Inc., Disney, IDC Technologies, and PepsiCo. Education includes an Associate’s Degree in Electronic Technology from the National Education Center and additional training at MyComputerCareer. Daniel possesses strong skills in Windows desktop OS administration, troubleshooting, and performance testing.