Simon Rinke

Simon Rinke is a seasoned professional with extensive experience in Digital Customer Management, currently serving as a Senior Manager at BearingPoint since 2013. Rinke's expertise encompasses digital customer service management, customer experience management, and comprehensive CRM solutions, including the implementation of robotic process automation and cognitive computing. Previous roles include various positions in Digital Customer Management at BearingPoint and a managerial focus on social media analytics for CRM during a master's thesis at Detecon International GmbH. Rinke's background includes internships in marketing, project management, and financial planning, complemented by a strong educational foundation with degrees from reputable institutions, including a Master’s in Marketing Management from Aarhus University and executive training in Leadership from Yale School of Management.