Sys Mortensen is an accomplished IT professional with extensive experience in service delivery and management, currently serving as Manager for OPS Process Enablement and Service Transition at BEC Financial Technologies since April 2020. With a leadership style characterized by conscious and servant leadership, Sys demonstrates expertise in ITIL process ownership and operational excellence. Prior to this role, Sys held various Vice President positions at Nets Group, overseeing IT Service Delivery and Transition, Projects, and Business Support while also acting as the customer Single Point of Contact (SPOC). Previous experience includes significant roles at IT-Gruppen Danmark, Rigshospitalet, Region Hovedstaden, SimCorp A/S, Sampension, and Tryg-Baltica Forsikring. Sys Mortensen has also enhanced qualifications with an Academy Profession Degree in Leadership & Management and has pursued additional education in ITIL Service Operation.
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