Laura Dietrich is a Digital Service Consultant at Bechtle since January 2023, focusing on developing and implementing digitalization strategies and enabling internal stakeholders for eCommerce-related projects. Previously, Laura served as a Customer Success Manager at Nussbaum Medien from September 2012 to January 2023, providing B2B and B2C customer support for an online marketplace, managing newsletter marketing, and technical support. Additional roles at Nussbaum Medien include Media Designer for Digital & Print and First-Level Support for a proprietary content management system. Prior to that, Laura worked at Caritas Heilbronn-Hohenlohe as a Bundesfreiwilligendienst, assisting in social-pedagogical family support. Educational qualifications include a Bachelor of Arts in Medien & Management from Steinbeis-Hochschule Schools of Next Practices, and a degree in Digital and Print Media Design from Johannes-Gutenberg-Schule Heidelberg. An Abitur was completed at Auguste Pattberg Gymnasium.
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