Lucia Auth possesses extensive experience in IT service management and operations, currently serving as Service Owner for AWS and Google Operations at Bechtle since July 2021. Prior to this role, Lucia spent over 21 years at IBM, where various positions included Manager Managed Service International, Provider Manager for Business Application Services (SAP), and Service Integration Leader. Key responsibilities included ensuring service level agreement compliance, managing international teams, improving service quality, and overseeing SAP Services. Lucia holds a degree in Betriebsinformatik and Telekommunikation from Darmstadt University of Applied Sciences, completed in June 1996.
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