Marco D. is an experienced Enterprise Business Solutions Architect at Bechtle since January 2023, specializing in translating business requirements into standardized solutions across all Bechtle entities. Previously, Marco held various managerial positions at ARP Nederland B.V. from September 2015 to February 2023, including Business Process Manager and Manager Customer Care, focusing on professional service delivery and customer satisfaction. Prior experience at KPN Corporate Market involved roles such as Service Manager and Service Management Consultant, managing service-level agreements, complaints, invoicing, and implementing service management tools. Marco's career began as an independent entrepreneur at E&M websolutions from April 2004 to July 2013, providing IT solutions for small businesses. Education includes a degree in Electro Mechanica from Technisch Instituut Maasmechelen, obtained between 1992 and 1997.
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