Peter Redmann

Service Manager

Peter Redmann has extensive experience in incident and problem management within IT service delivery, holding various positions since 2009. Early career involvement included work at BWI GmbH as a student assistant, followed by a consultant role at DIS AG, where Peter developed comprehensive process documentation and a quality management system for Postbank Systems AG. Peter transitioned to Postbank Systems AG as an Incident Manager and later served as the Functional Head of Central Incident Management, overseeing operations and implementing quality assurance measures. Additional leadership roles include Deputy Head of Incident and Problem Management, and Team Lead at Tata Consultancy Services, where responsibilities encompassed resource planning and process enhancement. Currently, Peter holds the position of Service Manager at Bechtle. Academic qualifications include a Bachelor of Science and a Master of Arts from Hochschule Bonn-Rhein-Sieg.

Location

Bonn, Germany

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