Nolan Grandaw

Sr. Director- Customer Care And SMB Portfolio Management at Bectran, Inc.

Nolan Grandaw has a strong background in software sales and account management. Nolan worked for Bectran, Inc. from 2015 to 2023, starting as an Account Executive and then transitioning to roles of increasing responsibility, including Senior Manager of Platform Services and ultimately Director of Implementation & Customer Success. In these roles, they helped Bectran, a cloud-based B2B Commercial Credit Management platform, streamline and automate the credit process for companies. Before joining Bectran, Nolan worked for IBM from 2007 to 2014, first as an Account Manager for IBM (SPSS) in the northwest United States, and later as a Senior Account Manager for various mid-western US regions in the public sector market. Their responsibilities included selling specialized software solutions and building and maintaining relationships with colleges, universities, schools, and government entities. From 2015 to 2015, Nolan also had a short tenure at Canteen Vending, where they worked in operations. Overall, Nolan Grandaw brings extensive experience in software sales, account management, and customer success to their current role as Director of Implementation & Customer Success at Bectran.

Nolan Grandaw attended Glenbard North High School from 1996 to 2000. After completing high school, they pursued higher education at the University of Montana from 2003 to 2007. Nolan earned a Bachelor of Arts (B.A.) degree in Business, Management, Marketing, and Related Support Services.

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Bartlett, United States

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Bectran, Inc.

Bectran, the industry-leading SaaS platform, has grown rapidly over the years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. From simple to complex organizations and SMEs to Fortune 500 companies, Bectran has helped companies cut down the time to process and approve credit by over 90% whilst significantly lowering the risk of credit defaults and the cost of collections.  A growing number of companies are depending on Bectran to manage their Accounts Receivable and Collections. With significant process and task automation, companies are able to cut down the cost of collections by as much as 60-90% while accelerating the cash receipts cycle with complete and accurate cash applications. Bectran’s clients enjoy the ease, speed and cost-effectiveness of adopting the Bectran platform. New clients are onboarded in a matter of days or weeks. Credit professionals in various industries have described the Bectran platform as the future of the Credit Department.