Joe Reyes is an experienced Systems Analyst and Senior Technical Analyst at BECU since December 2018, specializing in DevOps as a key member of the delivery team and serving as the embedded Subject Matter Expert from the Support Center of Excellence. Prior to BECU, Joe held various positions including Senior IT Service Desk Lead at Sound Transit, where leadership and metric management were critical, and Service Desk Team Lead at Fred Hutch, providing technical support and serving as an escalation point. Joe's earlier roles include IT Manager at Verizon Wireless, where budget management and technology analysis were performed, and diverse technical support positions at Fred Hutch, SRSsoft, ActiveHealth Management, and Verizon Wireless. Joe holds a Bachelor of Science in Information Technology from Western Governors University and two Associate of Science degrees from Guilford Technical Community College in Computer and Information Sciences and Computer Science.
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