Jonah Mitchell is an accomplished professional with extensive experience in customer service and management across various industries. Since December 2016, Jonah has held multiple positions at BECU, currently serving as Contact Center Manager, where responsibilities include assisting the team in facilitating members' home ownership dreams through innovative solutions. Previous roles include Contact Center Supervisor and Mortgage Sales Manager. Jonah's prior experience includes a tenure at Comcast as Contact Center Supervisor and Customer Account Executive, as well as managerial roles at GameStop and Hollywood Video, focusing on team development and customer satisfaction. Additional experience includes positions at Schwan's Home Service, Coinstar Entertainment, and Starbucks, demonstrating a strong foundation in customer service and operational management. Jonah earned a Bachelor’s Degree in Human Resources Business Management from Western Governors University between 2014 and 2019.
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