Laura K. is an experienced professional currently serving as a Contact Center Supervisor at BECU since November 2023. Previously, from March 2021 to November 2023, Laura worked as a Client Services Specialist at Friends of Youth, facilitating client interactions for mental health and substance use services. Laura also held the position of CSR Supervisor at Charlie's Produce from July 2019 to March 2021, overseeing a team responsible for handling Food Service orders. Laura has extensive experience at Nintendo, spanning from November 1997 to 2019, including roles as Team Leader in the Contact Center and various capacities providing customer support. Earlier in Laura's career, experience included being a Cashier Supervisor at Target and a Page at King County Library System. Laura holds an Associate of Arts and Sciences degree from Bellevue College.
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