Matthew Woolcott serves as the Director of Retail Delivery Strategy at BECU since August 2021, where responsibilities include enhancing member and team member experiences, overseeing sales performance, and developing aligned Retail Delivery strategies. Previously, Matthew held various roles at BECU since 2012, including Manager of Retail Market Development and Product Specialist, contributing significantly to retail operations and marketing initiatives. Prior experience at Patelco Credit Union involved managing financial health and member experience programs. Matthew co-chairs BECU's Pride Advocacy Collective, leading efforts to support the LGBTQ+ community within the organization. Matthew holds a Bachelor of Arts in Business Administration from the University of Washington and is pursuing further education at the Pacific Coast Banking School.
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