Wendy Rutenberg, CCXP, is an experienced marketing professional currently serving as Senior Manager of Member Loyalty Insights and Experience at BECU since August 2019, where responsibilities include managing digital reputation, NPS, and social care channels while enhancing member experience through feedback insights. Prior to BECU, Wendy held various marketing roles at Microsoft from January 2011 to July 2019, including Global Marcomm Manager for Azure Relationship Marketing and Global Acquisition Marketing Manager for Bing Ads Marketing, leading strategies to drive customer engagement and acquisition. Wendy's earlier experience includes positions at Amergent, Jones & Bartlett Learning, and Houghton Mifflin Harcourt, demonstrating a strong background in managing multi-channel marketing initiatives and improving revenue through targeted strategies. Wendy holds a Bachelor of Arts in English Literature from Wheaton College Massachusetts.
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