Willie Ho is an accomplished Senior Business Analyst and Technical Program Manager with extensive experience in business analysis, project management, and technical program delivery across various industries. Currently, at BECU since April 2021, Willie leads initiatives in business analysis and program management. Previous roles include Senior Business Analyst and Product Owner at Symetra, where notable contributions included the Digital Customer Experience initiative, and at Regence BlueShield, focusing on Medicare solutions and digital payment integrations. Prior positions at HSBC, Credit Suisse, Lehman Brothers, Accenture, Standard & Poor's, SS8 Networks, and eCircles.com highlight a strong history of improving operational processes, automating systems, and enhancing user experiences through strategic design and implementation. Willie holds a Master’s degree in Operations Research from Columbia University and a Bachelor’s degree in Economics from the University of Chicago.
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