Tom Winter is an accomplished Service Delivery Manager at Bede Gaming since December 2019, with extensive experience in managing 24/7 service desks and ensuring adherence to service level agreements (SLA). Prior to this role, Tom served as a Controller for Global Service Desk Governance at Nissan Motor Corporation, where responsibilities included overseeing operational efficiency, implementing innovative support solutions, and driving continuous improvement across teams. Tom's career also includes an internship in the IT PMO at Nissan and a brief work placement at Siemens Transmission and Distribution Ltd. Tom holds a Bachelor of Science degree in Business Information Systems from Northumbria University.
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