Ricardo Ramos is an accomplished professional with extensive experience in the ICT sector, currently serving as a Product Owner, Business Analyst, and RPA Technical Support Manager at Bee Engineering ICT since July 2016. With a strong background in Agile Business Processes, responsibilities have included structuring support departments, defining procedures, and consulting on process automation through RPA. Previously, Ricardo held various roles such as Development Team Lead for a project with Caixa Geral de Depositos and Software Engineer for the Justice Department's national territory registration portal. Past experience at WHS involved managing and developing web-based projects and performing detailed reporting analyses. Educational qualifications include a Master's degree in Microelectronics and Nanotechnology Engineering and a Master's degree in Electronic Engineering and Computers from Faculdade de Ciências e Tecnologia da Universidade NOVA de Lisboa, along with a postgraduate degree in Branding and Image Managing from IPAM.
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