Anna Biryukova is an experienced telecom analyst specializing in market analysis, strategic and investment planning. They have held leadership positions as Head of the Analytical Department at Independence Group, Lead Manager in the Customer Experience Department at Vimpelcom, and Chief Customer Officer at БКС. Anna's educational background includes an MBA in Strategy from the Moscow International Higher Business School MIRBIS and a degree in Marketing from Vladivostok State University of Economics and Service, where they also studied as an Interpreter of English in the sphere of business. Currently, Anna serves as the Chief Customer Officer at БКС and continues their work at Vimpelcom as Head of the User Acceptance Testing and Customer Experience Departments.
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