Beerka Research provides solutions for business leaders and policymakers who often struggle to anticipate shifts in consumer behavior. This challenge is driven by a rapidly changing industrial landscape and surface-level research data. Through the measurable data navigation of the ICSX Benchmark, we objectively map out the consumer experience. Armed with these deep insights, leaders can identify potential business risks earlier and make effective strategic decisions.

Our Programs :

• Beerka Insight Program
• ICSX Benchmark ( Indonesia Customer Satisfaction Experience Benchmark )
• IIS ( Insight Intellegence System )
• IBCSA ( Indonesia Best Customer Satisfaction Awards )

Market Research :

• Mystery Shopping
• Customer Satisfaction & Loyalty Survey (CSI)
• Brand Equity & Tracking Survey
• Brand & Corporate Image Survey
• Usage & Attitude Survey
• Campaign & Promotion Test
• Product Test
• Media Habit Survey
• ATP & WTP Survey

Human Resources :

• Employee Value & Attitude Survey
• Employee Satisfaction & Experience Survey
• Employee Engagement Survey
• Job Satisfaction Survey
• Organizational Climate Survey
• Organizational Commitment Survey
• Leadership Survey

Beerka Research

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Beerka Research

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Teams

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