Mariana Teles is a customer experience professional with over 14 years of experience in corporate tourism, currently serving as Coordenadora de operações at BeFly. Having previously worked as a Gerente operacional at Grupo GWA Turismo, as well as a Consultant at AVIPAM TURISMO E TECNOLOGIA and Submarino Viagens, Mariana has developed a comprehensive understanding of client relations and operational management. Educated in Quality Management and Tourism, Mariana excels in customer experience, KPI analysis, and team leadership, emphasizing the importance of empathetic and attentive service in enhancing the customer journey.
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