Mayra Machado is a BI and Planning Analyst with extensive experience in call center environments. Currently serving as a Senior Power BI Analyst at BeFly, they have previously held senior roles at Bankly and Méliuz, focusing on data reporting, KPI management, and customer experience. Mayra has a strong background in data modeling and process mapping, having utilized tools like Power BI and SQL Server to drive operational performance. They are pursuing a degree in Business Administration at ETEC while also holding qualifications in Data Modeling and Power BI.
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