Harris C.

Harris C. has a diverse range of work experience spanning several industries. Harris currently works at Beforepay as a Customer Support Manager, where they oversee customer support operations for Australia's pioneer provider of Pay On Demand services. Prior to that, they worked at Ironfish as a Customer Success Manager from 2018 to 2022, where they managed the end-to-end customer experience and led a team to provide services to investors.

From 2013 to 2018, Harris worked at Bose Corporation as a Product and Technical Support Manager. In this role, they managed a team responsible for providing product and technical support to end-users, as well as executing customer satisfaction surveys. Before that, Harris held various roles at Integrated Technology Services from 2010 to 2013, including Senior Team Leader and Team Leader. Harris effectively managed a team of customer service representatives and implemented processes to enhance productivity and reduce attrition.

Prior to that, Harris worked at Fairfax Media as a Newsagent Service Manager from 2008 to 2010. In this role, they led a team that provided customer service to subscribers, newsagents, and internal stakeholders. Harris also handled contact center reporting and managed administrative functions. Additionally, Harris served as a Team Leader at International SOS Pty Ltd from 2006 to 2008.

Throughout their career, Harris has demonstrated their ability to lead teams, improve customer experiences, and implement process improvements.

Harris C. has a Bachelor of Arts degree in Double Chinese Studies and Advanced Economics from UNSW. Additionally, they attended the Chinese University of from 1995 to 1996 and obtained another Bachelor of Arts degree. This degree was focused on English, specifically achieving noteworthy results in the field.