Saqlain Raza

Customer Support Manager

Saqlain Raza is a dedicated customer support professional with extensive experience in building and managing customer support systems. Currently serving as Customer Support Manager at Begin since February 2025, Saqlain is responsible for developing scalable operational frameworks and comprehensive training materials. Prior to this role, Saqlain excelled as Manager of Customer Services and Success at Khazanay, successfully scaling the customer support function. Experience also includes positions as Support Lead and Customer Service Specialist at Zarya App, Ecommerce Specialist at edenrobe, and Customer Support Executive at Daraz. Saqlain holds a Bachelor's degree in Business/Commerce from Karachi University, earned in August 2015.

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