Nnamdi Wosu currently serves as Director of Player Support at Behaviour Interactive since April 2025. Previously, Nnamdi held the position of Player Support Team Lead for External Games at Netflix from June 2024 to April 2025, where responsibilities included defining and building the Player Support organization and collaborating with cross-functional teams for successful game launches. At Carbon Counts, as Player Support Team Lead from January 2023 to April 2024, Nnamdi established a comprehensive support infrastructure, achieving high customer satisfaction rates and rapid response times. Nnamdi also worked as a Customer Success Manager at Carebook Technologies Inc. from January 2020 to December 2022, providing technical support to key clients and managing incident resolution. Prior to these roles, Nnamdi led a team of customer support agents at Keywords Studios - Montréal from July 2015 to February 2019, focusing on issue analysis and client reporting. Nnamdi earned a Bachelor of Arts in Sociology and Anthropology from Concordia University between January 2009 and January 2012.
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