Chad Gorman is a transformational executive with over 10 years of experience in SaaS and organizational leadership. Currently serving as VP of Customer Success for North America and EMEA at LivePerson, Chad is also a Strategic Advisor at Behavox. Previously, Chad held key positions at VMware, where they led global customer success initiatives for VMware's Cloud portfolio, and Splunk, where they significantly improved customer retention and revenue growth. Chad began their career as a NOC Technician at WOW! Internet, Cable & Phone and has since advanced through various roles at DIRECTV and AT&T.
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